Legal
How we recommend
You should know why something is on your itinerary. Here is how we choose.
Last updated: October 11, 2026
1. Why this page exists
We earn money in ways that could, in principle, shape what we put in front of you. This page sets out where our recommendations actually come from, where AI is involved, and which links can earn us a commission — so you can weigh a suggestion knowing how we are paid for it.
2. Where recommendations come from
With one exception, Naverix keeps no hand-written list of favourite places. When you submit a Journey Brief, we first assemble a pool of real, currently-operating venues for your destination using a search-grounded model that draws on Google’s live index. The itinerary planner then arranges only what is in that pool. It cannot add a venue that is not there, which is what stops it inventing plausible-sounding restaurants that have never existed. The exception is the Retreats page, which is a catalogue we pick and order by hand — see section 8.
- Ratings, addresses, phone numbers and opening details come from Google Places.
- Photographs come from Pexels, Unsplash and Wikimedia Commons — not from the venues themselves, so a picture is never something a business supplied to flatter itself.
- Events come from Ticketmaster, PredictHQ and Bandsintown.
- Stays, car hire and airport transfers come from Booking.com’s inventory, and some stays from Expedia’s.
- eSIM data plans come from Airalo.
- Weather comes from OpenWeatherMap.
Where a suggestion comes from
| Source | What it means | How you see it |
|---|---|---|
| Your Travel Profile | What you told us in your Journey Brief, and what you have saved or changed since. | No label — it shapes everything you see. |
| AI curation | Our models match your profile against destination research, opening times, seasonality and travel patterns. | No label — it applies to every suggestion, so a badge on each one would tell you nothing. |
| Partners | Providers we have a commercial arrangement with, who pay us a commission when you book. | No label on the result itself. The relationship is disclosed in the footer of every page and in section 9 below. |
| Sponsored placement | A provider paying to appear. Nobody does today. | Nothing to label yet. When that changes it will carry a visible “Sponsored” label, and this page will say so first. |
3. Where AI is involved
AI does the drafting. It assembles the venue pool described above, chooses which of those venues to include, orders your days, estimates the travel time between stops, and writes the descriptions you read. We use Claude models from Anthropic and Gemini models from Google. If you speak to the concierge, your voice is transcribed by OpenAI and the reply is read aloud by ElevenLabs. What the AI does not have is a list of paying suppliers: there is no field in our system that lets a business buy its way into your itinerary.
4. What AI gets wrong
Treat an itinerary as a well-researched draft, not a confirmed booking. Opening hours, prices, seasonal closures and whether a place is still trading are what most often go stale, and a model will sometimes state them with more confidence than the underlying data deserves. Every price we show is an estimate until the provider quotes you at checkout. Confirm anything your trip depends on — a restaurant you built an evening around, a museum you are travelling to see — directly with the venue. Visa, health and religious-site access rules in particular should be checked against an official source rather than against us.
5. How Naverix makes money
Four ways, in roughly this order of importance:
- Membership. Paid plans are our main source of revenue, and they are paid by you rather than by suppliers. That is deliberate: it means our incentive is to be useful to you, not to move inventory.
- Commission. Some links to providers pay us when you book through them.
- Selling directly. We sell eSIM data plans ourselves, so we keep a margin on those rather than a commission.
- Concierge sourcing. When our team sources a trip by hand, that work is charged for.
6. Which links can earn us a commission
Where we have a partner arrangement, a booking you make after following our link can pay us a commission. These are the programmes we take part in:
- Booking.com — stays, car hire and airport transfers.
- Expedia — some stays.
- GetYourGuide — tours, tickets and experiences.
- Rome2Rio, Omio, 12Go and Busbud — trains, coaches and ferries.
- Discover Cars — car hire.
- Tripiamo — driving guides.
- Retreat organisers — through the hand-picked catalogue on the Retreats page.
- It never costs you more. A commission is paid by the provider out of their own margin; it is not added to your price, and booking through us is not more expensive than going direct.
- Flights and events earn us nothing today. Those links carry no tracking of ours, and they are not labelled as partner links because they are not.
- Links to reference sites, such as Google Maps and Tripadvisor, earn us nothing at all.
7. Sponsored placement
Nothing you see in Naverix today has been paid for by a supplier. There is no sponsored slot in your itinerary, in search results or on destination pages. We are, however, building the ability to sell sponsored placement, and we would rather tell you that now than surprise you with it later. When we do:
- It will carry a visible Sponsored label on the item itself, in words rather than an icon.
- It will never be dressed up as an ordinary recommendation.
- It will not displace a result that fits your brief better.
- This page will say so before the first one appears.
8. What never changes a ranking
Some things are worth stating flatly, because they are the ones a reader cannot verify for themselves:
- Commission does not affect order. Where providers sit side by side, the order comes from price, availability and fit with your brief — never from what we would earn.
- The Retreats page is the one exception, and it is a real one: we choose those listings and set their running order ourselves, and every card on it is a referral link. Read that page as what it is — a curated shelf, not a search result.
- We do not accept payment to write, soften or amend a description.
- We do not accept payment to remove criticism or to bury a result.
- If we stop trusting a partner, we stop recommending them, whatever they pay us.
9. How we disclose this
Naverix does not put a partner label on individual results. The disclosure is site-wide instead, and it is in three places:
- The footer of every page says that Naverix may earn a commission when you book with a provider, and links to this page.
- Section 6 above lists every programme we take part in, and says which parts of the product earn us nothing.
- Affiliate links are marked as sponsored in the page’s own HTML, so browsers and search engines can see the relationship. Reference links, such as Google Maps and Tripadvisor, are deliberately not marked, because they earn us nothing.
- Prices carry a note that the figure is an estimate and that the provider sets the final price at checkout.
10. Cultural content
Our notes on customs, etiquette, dress and tipping are there to help you arrive respectfully, not to summarise a culture. You should know how thin they are. The country-level notes come from a reference table we wrote and maintain ourselves, and our team can correct any of it at any time. The per-trip notes are written by AI from your destination and dates. The French, Arabic, Russian and Chinese versions are machine-translated from the English. None of it is written by a local expert, and we will not pretend otherwise. Customs vary between cities, families and generations, and a few lines cannot hold that. If you find something inaccurate, flattening or disrespectful, write to hello@naverix.travel. This is the part of Naverix we would most like to be told we have got wrong.
11. Questions, and corrections
If something on this page does not match what you see in the product, tell us at hello@naverix.travel — we would much rather fix it than defend it. Partnership and advertising enquiries go to partners@naverix.travel.